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Emergency & urgent care guidance

Using this site

Terms of use

Short, and written to be read. The most important point: this website provides general information and cannot assess your individual situation.

General information only
Nothing on this site is a diagnosis, a treatment recommendation, or advice about your particular circumstances. Always rely on a clinician who has assessed you.
Not for emergencies
This website is not monitored for urgent messages and cannot be used to request help. Read emergency guidance.
No outcome is promised
Descriptions of services explain what care involves. They do not promise a result, a waiting time, or that a particular treatment will be suitable for you.
Accuracy and change
Content is verified before publication and dated where clinically relevant, but arrangements can change at short notice. Where something is critical to your journey, confirm it with the team directly.
External links
Links to other organisations are provided for practical access. Those services set their own terms and handle your information under their own rules.
Reporting a problem
If you find something inaccurate, unclear or inaccessible, tell us and it will be reviewed.