Access
Accessibility
Health information is only useful if everyone can reach it. This page covers both this website and the support you can ask for when you visit.
This website
How it is built
- Structure and reading order
- Pages use real headings and landmarks, one main heading per page, and a reading order that matches what you see. A skip link appears as soon as you press Tab.
- Keyboard use
- Every link, control, form field and menu can be reached and operated with a keyboard, with a clearly visible focus outline at all times.
- Contrast and text size
- Text is set for sustained reading and meets contrast targets. Layouts hold together when text is enlarged or the page is zoomed to twice its size.
- Motion
- There is no auto-playing media, no flashing, and no carousel that moves on its own. If your device requests reduced motion, transitions are switched off.
- Plain language
- Content is written to be understood on first reading. Where a clinical term is necessary, it is explained in ordinary words alongside.
When you visit
Support you can ask for
Tell us what you need when your appointment is arranged, so it can be organised rather than improvised on the day. That might be an interpreter, a British Sign Language interpreter, written information in large print or an accessible format, extra time, a quieter waiting area, help moving around the building, or bringing a support person or assistance animal.
Site-specific access details, including step-free routes, lifts, accessible parking bays, accessible toilets and hearing support, are published on each location page once confirmed on site. We do not describe facilities we have not verified.
Feedback
Report a barrier
If any part of this website or a visit was difficult to use, tell us what you were trying to do and what got in the way. Reports of this kind change what we fix first.